12 SUCCESS STORIES IN UNDER 2 MINUTES
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** recommend
I was updated everytime possible about my house buying progress, in which I was Very happy about.
She also helped me on my decision making so that I can benefit from it later and to get the mortgage to completion as quick as possible.
Very good customer service and excellent communication though the process keeping myself, the vendor in the loop with the latest progress updates from the solicitors.
Very friend and always on hand to answer questions / look into requests.
When our offer on the property was accepted I had a call from James confirming that he would be looking after me and would be my point of contact throughout the purchase.
Every time I called Springbok James knew exactly who I was and made me feel like my call was important to him. He was always polite, professional and answered any query I had during the call or would call me straight back as soon as he had an answer. I was never made to feel rushed and he always kept to his word when he said he would call me back. The customer service I received from Springbok is the best I've had in recent years from any corporate company.
Karl booked viewing appointments for us at a time which was convenient for both us and the seller. He kept us updated and handled the offers we made so that we were successful in purchasing the house. We were then handed over to Kate Lees who again kept us updated every step of the way. She was efficient and friendly so it was more like asking questions of a friend rather than an agent.
We had not moved for a very long time and we were dreading the stress of the procedure. We can honestly say that that both Karl and Kate made the process almost enjoyable. At no time did we get upset or stressed in any way and we always knew exactly what was happening. I would heartily recommend Springbok properties to anyone who wants the strain taken out of buying a new home. Thank you Karl and Kate!
I recently bought a property that springbok was selling. I would rate springbok as a good. This is because of how professional and efficient Kate was. She would always call me to keep me up dated with where my purchase was and as I first time buyer I found this very helpful.
I would recommend using springbok.
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